Bulletin 2011-20 FedEx Update – Policy on Validation of Bill to Consignee and and Bill to Third Party

BULLETIN NO. : 2011-20

TO : All Global Business Centers and
World Service Centers (ABPs and GBC Agents)

FROM : Bloom Esplana Head – Operations

CC : NDL, MAMHO, MAMCS, MAM Training, IP
Ops, IP CS,

DATE : April 27, 2011

RE : FedEx Update – Policy on Validation of
Bill to Consignee and and Bill to Third Party

Effective May 2, 2011, the new policy on validation of CHARGE transactions (Bill to Consignee and Bill to Third Party) shall be implemented. Please be guided by the following:

For Bill to Consignee (BTC) or Bill to Third Party transactions:

a. Payer’s account number should be validated by MAM/FedEx Customer Service as a valid active charge account.

b. The shipper should also have an active account number. If the shipper does not have an active account number, the only option for him/her is CASH transaction.

c. The shipper should be able to present the following in addition to the standard requirements for a regular shipment:

- Letter of Authorization (LOA) from the account payer (Consignee or Third Party) – states the conformity of the account holder to pay all charges with regard to the specified AWB or validity period.

- Guarantee Letter from the shipper – states the agreement of the shipper to pay all charges with regard to the specified AWB in case of refusal from the payer provided in the LOA.

For a detailed description of the LOA and Guarantee Letter, please refer to the attached parts of Airfreight 2100, Inc.’s Policy SD number QAE- 08:104/00 (pages 3 to 7).

For your compliance.

Attachment:
Click here to download LOA Policy effective May 2, 2011